The package was found 2 days later, delivered to my teenage neighbors who had ripped open the box and snagged the zipper, like big losers apparently trying it on.Īnyway, I called revolve back to tell them the package was found and what had happened and she still offered to send a replacement due to the damage. I freaked out and called them and told them my issue and they very kindly offered to ship another one out if usps was unable to retrieve the package. ![]() One instance that stands out: I had ordered a Nanette Lepore silk blouse which had not arrived, even though tracking said I'd received it a week prior. I've shopped at revolve for many years and their customer service has always been excellent. I think a lot of these negative reviews are fake. All their stuff is authentic and nice but their method of SELLING SUCKS!!! Pros:Ĭodes or Store credit usage is UNRELIABLE WTF I really really will never buy from here EVER! Please be ware. Now I tried to buy things because I had a CREDIT from cancelling that stupid order, THEY AGAIN CHARGED ME!!!! i tried ordering 3 things in the past, with one they never got back to me, and said they will order it, after 2months of waiting. Another bad thing about them is the have this PRE-ORDER system which DOES NOT WORK AND IS UNRELIABLE. That REALLY SUCKS! No other webiste does this. I didn't even get a CONFIRMATION of whether I would like to purchase the items. BE CAREFUL if you like something and you put it into your shopping cart, IMMEDIATELY they will TAKE THE MONEY OFF YOUR CREDIT CARD. ![]() I am complaining about their INCONSISTENCY and their NEW WEBSITE. ![]() Posted by minimouse (1 decade ago) never again
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